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E-Marketing Solutions
Home > Products and Solutions > Marketing Solutions EMEA > CRM Integrated Services
CRM Integrated Services
To support a client's 360 degree marketing plans we offer a full suite of services that can be embedded within your CRM systems.

Representative Activated Mailings

Empower your field force to create and manage their own direct mail communications with healthcare professionals.

A wide range of approved letters can be made available within the CRM interface which can be selected by the representative either pre or post call - or as a target group. The letter selection data is then merged with the field force, business rules applied and then letters are produced and dispatched with signatures and other personalized text.

  • Pre call - drive appointments
  • Post call - endorse detail messages
  • Breaking News - send formulary updates, approvals, etc
  • Trigger - responds to sales changes, news
  • Vacant Territory - ensures continuity of messages

All requests can be managed, monitored and analyzed throughout the campaign.

 

Meetings Management

Whether it is a campaign of local Lunch and Learns or a National Congress, we can help ensure that your meetings are a success.

From the initial invitee segementation and selection process to the final post meeting analysis we have a dedicated service that can ensure that meetings are managed efficiently and within budget.

  • CRM activity flag set up
  • Target invitee selection
  • Invitation set up and despatch- mail/email/tel
  • Attendee status reporting
  • Meeting literature despatch - mail/email
  • Confirmation of attendance - mail/tel
  • Meeting Organiser reports
  • Post campaign analysis

The Meetings Management solutions can be managed as an ad hoc activity or embedded within your CRM.

 

Material and Samples Management

Get the right material or samples to the right healthcare professionalOur Sample/Stock Management service enables you to control and audit the flow of literature, support items and samples. From sample campaigns to the management of branded support items we can ensure that stock is held securely, requests are managed and despatched efficiently. With consistent reporting available on-line or via the CRM.

  • Literature
  • Promotional Materials
  • Samples
  • Representative Support Items

The Sample/Stock Management service can be managed as an ad hoc activity or embedded within your CRM.


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Products and Solutions
Life Sciences CRM Solutions
Data Solutions
Compliance USA
Compliance EMEA
Marketing Solutions USA
Marketing Solutions EMEA
Analytics Solutions
Support Services
Resource Center
News and Events
Newsroom
Newsletters
Press Releases
Press Coverage
Events
Partnerships
Benefits
Requirements
Becoming a Partner
Our Partners
Careers
EMEA - APAC
North and Latin America
About Us
Who We Are
What We Do
Corporate Directory
Privacy Policy
Cegedim Dendrite becomes Cegedim Relationship Management
Customer Testimonials
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