Cegedim Relationship Management
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Who We Are
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Laurent Labrune - Chief Executive Officer
Angela Miccoli - President, Americas
Stefan Janssens - President, Europe / Middle East / Africa (EMEA)
Laurent Schockmel - President, Latin America & Chief Strategy Officer
Franck Levassort - Senior Vice-President, Global Operations
Philippe Hamon - Senior Vice-President, CRM Solutions
Dario Ghoddousi - Senior Vice-President, Global Business Development
Esther Van Hulten- Vice-President, Global OneKey Solutions
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Home > About Us > Who We Are > Why We Are Better

Life Sciences by Design…

We have not only served Pharmaceutical and Biotech companies, but the entire Healthcare sector for over 40 years.

 

A Network of Face-to-Face Support…

Our intuitive strategy:

  • Data is foresight. Our healthcare referential gathering relies on the most current market data that comprises over 7.500.000 healthcare professionals in 69 countries, 100% phone-validated.
     
  • Market Access solution enables you to understand the relationships and collaborative networks of key-decision makers.
     
  • Flagship CRM solution converts our knowledge into applications for the iPad, most smartphones and tablets.
     
  • Global, regional and local expertise is face-to-face support to maintain your trust.
     
  • Hierarchical configuration capabilities offer compliance solutions for country/BU specifics while maintaining a global Core.
     
  • Our SaaS model provides the flexibility to adapt to any changes and control costs. Furthermore, we own the platform which consists of three, global-data centers. This translates into no more 3rd party dependence, which keeps you in control.

     

You are unique…

Our competitors believe that the Life Sciences Industry is a simple organism. They conveniently design their solution to fit one-dimensional needs, expecting you undertake costly customization.

Cegedim provides intuitive solutions for a multi-faceted industry. We cover most units of your business: Specialty Care, Consumer Care, Medical Devices, Key Account Management, Key Opinion Leader Management, Sales force alignment, Analytics and Business Compliance.


We care for our customers because you are more than just a name in a list …
You are a partner we value.

Cegedim provides you with the agility you need to better connect the dots. 


 
Life Sciences by Design…
Cegedim has deep roots in the life Sciences industry and it extends beyond CRM.

We’ve been serving not only pharma companies but the whole Health sector for 40 years – healthcare professionals, KOL and payers. We know the customers of our CRM customers. Therefore, we can testify an unparallel understanding of your needs, and processes to better serve you!


 
One-Stop Shop With a Human Face…

From the market data to identify your target customers to the CRM solution to manage relationships and get more out of these, through the analytics you need to make better business decisions, Cegedim is your partner of choice.

You can find all the ingredients of a successful business strategy at Cegedim:

  • Data is critical to define powerful strategic business plans. Cegedim offers a unique healthcare referential gathering the most compelling and up to date market data: over 7.500.000 healthcare professionals in 69 countries, 100% phone validated,
     
  • Market Access solutions enable you to know key decision makers and influencers better, including their relationships and collaborative networks.
     
  • Our flagship CRM solution is built on the specific needs of the Life Sciences industry and meets the requirements of this complex business model. Field users can perform even better by leveraging the iPad version of our solution, focused on the features they need and nothing more! Also available on most of the smartphones and tablets available on the market.
     
  • Our global, regional and local expertise is supported by a human presence at each level. Cegedim provides you with the support and care required to ensure optimum customer satisfaction.
     
  • For your Global deployments, the hierarchical configuration capabilities offered by our solution enable you to comply with country/BU specifics while maintaining a global Core. It also streamlines IT costs & time to market for future changes.
     
  • Our SaaS model provides the flexibility you need to adapt to any changes and control costs. Furthermore, we own the platform and thus have full control on our Data Centers – 3 in total covering the Globe. What that means for you? No dependence on a 3rd party that you are not partnering with, either from a technical or a financial perspective. You keep control of your business and budgets.


 
One Size Does Not Fit All…

Some of our competitors seem to think the Life Sciences industry is just one among many with no specificities. So they conveniently design their solution to fit the basic needs of the great majority of pharmaceutical companies expecting you to adjust to their marketing or undertake additional costly developments.

Cegedim provides the solutions and services that empower your organization with the data and tools you need to be successful, with no customization required, as we cover most of the areas of your business: Specialty Care, Consumer Care, Medical Devices, Key Account Management, Key Opinion Leader Management, Sales force alignment, Analytics and Business Compliance.

You get more from Cegedim

 
Products and Solutions
Life Sciences CRM Solutions
Data Solutions
Compliance USA
Compliance EMEA
Marketing Solutions USA
Marketing Solutions EMEA
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Newsroom
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Partnerships
Benefits
Requirements
Becoming a Partner
Our Partners
Careers
EMEA - APAC
North and Latin America
About Us
Who We Are
What We Do
Corporate Directory
Privacy Policy
Cegedim Dendrite becomes Cegedim Relationship Management
Customer Testimonials
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